State Farm® Insurance Agent Bill Hagan

"Great company to work with!!!"

"Kacie is such a delight. She deserves praise for all of her helpful skills and patience 🙏"

"Roxana is super helpful! She answered every question I had with clarity and kindness"

"Roxana was amazing helping me with the process. We got the best service, she was so professional and knowledgeable. I will be recommending this business to everyone I know in need of assistance."

"Best costumer service, felt like family with the advices and reliable information I got from Roxana"

"Súper recomendable, hablan mi idioma y me re explicaron todo, son los mejores en la atención con el cliente."

"Excelente servicio, siempre te ayudan con las preguntas y te resuelven todas las dudas. Me encanta"

"India is wonderful staff. She is professional, knowledgeable and efficient, if not mentioning her nice personality. On top of it, I was impressed by her being amazingly responsive via email."

"This morning I spoke with India Hill at Bill's office. I recently purchased a new car and needed to change over the insurance. I thought this was going to be a all day thing. She answered the call on the first ring and had taken care of transferring my policy to the new car within about 5 minutes. She was very personable and thanked me for my continued choice of State Farm. I have been loyal member since 1985. She asked me about my new car and how i liked it. She asked how my day was going. I would highly recommend using both Bill Hagen State Farm and India specifically. Thank you for the Great Service."

"Highly recommend! Professional, knowledgable, quick to respond. Lauren is great and has a good sense of humor."

"India at Bill Hagans office made switching my insurance a Breeze! She’s patient and understanding even when I was having login issues! Thanks India!!"

"Lauren has been an absolute godsend in helping me with my insurance policies. She is incredibly patient and always takes the time to answer my many questions. Thanks to her, I found an affordable policy with State Farm, and I couldn’t be more grateful or pleased with the service."

"India is great help. Thanks so much. Couldn't do it today without you."

"Lauren is the hands down best sales rep ever!!!! I had geico previously and thought that was the cheapest price I could get thankfully Lauren came in and ran some numbers and state farm ended up being cheaper!! She was polite pleasant to speak with and also helped me out with renters insurance. My husband’s car insurance expires soon and guess who he’s switching too ! YOU GUESSED IT STATE FARM❤️ thank you again Lauren for everything!!"

"Great service. Gloria is my agent. Highly recommend it. Have my insurance for many years."

"Hace mas de 10 años tengo mis seguros con ustedes, mi agente es Gloria Izquierdo, la recomiendo altamente, es professional y te resuelve con eficiencia siempre, mi familia y amigos también tienen sus seguros de autos por su agencia. Gracias!!!"

"I had a great experience with my insurance agent. Gloria Izquierdo. She was very helpful, professional, and took the time to explain everything clearly. I truly appreciate the excellent service and support."

"India, was absolutely wonderful to work with. She was pleasant, professional and incredibly patient, and she even saved me a lot of money on my car insurance. It was so refreshing to actually speak with a knowledgeable agent instead of a call center she was personable, thorough and made the whole process easy. Highly recommend!"

"I work as a Senior Loan Specialist in the auto refinance industry, and I recently called this agency to help a mutual customer update lien holder and insurance information for a refinance. Unfortunately, my interaction with Kacie was very unprofessional and rude. She repeatedly interrupted me while I was explaining what documentation was needed and was not willing to listen so we could resolve the issue efficiently for the customer. I also had to ask her to repeat her name multiple times, and she declined to clearly provide it. During the call, I was simply requesting confirmation of an email and asking whether a declarations page or similar document showing the insurance expiration date could be provided, since the State Farm insurance card in Florida does not display an expiration date. I was told there was no such documentation, but the conversation did not allow for clarification or collaboration and believe it or not, this is on recorded line. I understand customer service roles can be busy, but professionalism and basic courtesy go a long way when working with other professionals trying to help the same customer especially when its lowering their rate and payment. Really Unprofessional."

"India was so wonderful to work with! She was extremely informative. She was very patient with me about any questions I had, even if I asked more than once. Lastly, she was extremely professional and polite."

"India was very thorough and made my decision to change insurance reassuring."

"I LOVE My State Farm Agent.Thank you so much Bill for your service and providing exceptional emplyees.....especially India.....who guided me through a mess with my Chevy and Kia !!!!!"

"I had a great experience with this location, India was very helpful and was able to explain everything knowledgeably so I understood. Highly recommend."

"India was awesome to work with, super professional and was able to guide us with selecting the best coverage for our auto insurance. India helped us save hundreds per year with better coverage! I would highly recommend to anyone looking for a quote to reach out to India!"

"India was amazing! Great customer service, amazing rates, and quality care!"